Need help with your system?
Mountain West Systems provides support for equipment we install, including security systems, cameras, networking, Wi-Fi, and other low-voltage technology.
Security & Alarm Support
Contact Mountain West Systems for technical help with your installed alarm equipment, app access, sensors, keypads, touchscreens, or system changes.
- App or login assistance
- Sensor and battery issues
- Adding or changing users
- Equipment additions or changes
- Connectivity and communication issues
- Service appointments
Network, Camera & Low-Voltage Support
We can help troubleshoot installed cabling, cameras, access points, network equipment, and other systems originally installed or serviced by Mountain West Systems.
- Camera connectivity or mounting issues
- Wi-Fi and access point troubleshooting
- Network jack or cabling problems
- Equipment relocation or expansion
- On-site diagnostics and repair
Service & Support Policy
Remote troubleshooting is provided when practical. On-site service, equipment replacement, system changes, network troubleshooting, and work outside the original installation scope may be billable. Mountain West Systems technical support is separate from 24/7 professional alarm monitoring.